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RiderForHireIn development

Scan me.
Tell me the job.

Local tasks. Independent riders. Spare capacity put to work.

Rider For Hire connects people and local businesses with independent riders who have capacity for additional collection, delivery and return tasks.

Not another 3PL.

RFH starts with a customer's local task and an independent rider's spare capacity. The customer describes what they need; the rider chooses whether to take it on.

Concept site in development · Enquiries are open · Booking is not live

Three riders on a London street — one on a scooter, two on e-bikes — each wearing a yellow or green RiderForHire 'Redirect Me' panel with 'Scan me. Tell me the job.' on a jacket, top box or backpack, passing a street sign with the same message.

Want to help test early versions? Register as a beta tester.

Close-up of the square RiderForHire velcro panel: 'Redirect Me' with an arrow, 'Rider For Hire', a phone icon, 'Scan me. Tell me the job.', a QR code, icons for Local Jobs, Stronger Communities and Cleaner Journeys, and RiderForHire.com.

The panel is the starting point

Worn on a jacket, backpack or delivery box, the panel makes a participating rider visible on the street. The customer's intent starts the journey.

  • Local jobs
  • Stronger communities
  • Cleaner journeys

Preview: the panel identifies a participating rider and carries the QR connection a customer would scan. QR codes shown in the artwork are concept imagery and do not open a booking service.

1At a glance

How it works

  1. 1Step 1 — Discover a rider Through an RFH panel, QR code or shared link.
  2. 2Step 2 — Describe the task Explain what needs collecting, delivering or returning.
  3. 3Step 3 — Check availability and agree arrangements The rider sees the request and chooses whether to take it on. If they're unavailable, the request could be redirected to another participant through the RFH network.

This describes the intended model. No booking or matching service is live yet. Walkers may participate too.

Tell us about a task
Rider For Hire framework: Rider chooses their availability; Customer sets the job — pick up, collect, deliver, bring; Turns spare rider capacity into paid local work; QR-connected, verified and community-facing.

Preview — availability control: riders would switch availability on when they have spare capacity and off when they don't. Not yet a live feature.

2Who needs a rider?

Whoever has a practical local task.

It's all buy-side, driven by customer intent. Use your imagination — here are some clues.

Grid titled 'RiderForHire is a joined-up ecosystem… but who's the customer?' showing ten illustrative customer types: local people, retailers, hospitality and QSR, small businesses, community and charities, care and support, students, offices and workplaces, events and venues, and more.

Illustrative only. Businesses and organisations pictured are not partners of RiderForHire.

Practical task examples

Illustrative examples only — choose one to tell us about a similar task.

Who might use it

3For riders · The Charter

How participation would work.

Riders. Customers. Communities. Working together — local jobs, real value.

The Charter poster: four steps (rider chooses availability, customer sets the job, spare capacity into paid local work, QR-connected verified and community-facing), a Club Membership band, a Rider Onboarding band with Right to Work and vehicle-type checks, and 'Coming soon to a place near you'.
  • 1. Riders control availability

    In the planned model, switch on when there's spare capacity, subject to an eligibility check at every opt-in.

  • 2. Customers set the job

    Pick up. Collect. Deliver. Bring back.

  • 3. Spare capacity, paid work

    Flexible, ad-hoc jobs to suit the rider's day.

  • 4. Verified & community-facing

    The ambition: a trusted, local, positive network.

RFH Club Membership — more than access to jobs

Planned

RFH Club Membership is intended to support independent riders and walkers with additional local work opportunities, a recognised identity and access to practical services and benefits. The planned scope has four elements:

  1. 1. Participation in the RFH network

    A branded RFH panel and verified member ID card would connect members to the network. Eligible members could make themselves available for suitable local tasks, choose which requests to accept and participate in the proposed “Redirect Me” arrangements.

    Membership would provide access to opportunities; it would not guarantee jobs or earnings.

  2. 2. Practical support for working riders

    The intended service range includes maintenance, battery swapping where compatible facilities are available, training and skills development, and practical rider equipment and accessories.

    These services would be introduced progressively, according to local availability and the partners involved.

  3. 3. Merchandise, special offers and partner benefits

    Members would have access to a planned range of RFH-branded merchandise, including jackets, bags, panels and practical rider accessories.

    The Club would also seek to arrange member discounts and special offers from participating partners—for example on rider equipment, maintenance, compatible battery-swap services and purchases from local businesses.

    Insurance and financing facilitation would form part of the intended partner-service offering.

    Each offer would clearly explain its availability, eligibility, price and terms. Merchandise and partner services would not automatically be included in the membership subscription; any included items or preferential member prices would be identified before purchase.

  4. 4. Community and additional opportunities

    The Club would bring together participating riders and walkers, with opportunities to share experience, find support and explore additional work through a planned jobs board.

Membership, verification and access

The verified RFH ID card would connect membership with current participation eligibility. Its status would be maintained through periodic verification checks and checked whenever a member opts in for jobs. If an anomaly is detected, the card could be disabled immediately, suspending access to RFH jobs and rider benefits until the issue is resolved and eligibility is restored.

Pricing and rollout

The intended model is a low-cost monthly subscription. Before membership opens, RFH would explain the price, what is included, which benefits are available, and which services carry separate charges.

Membership and the services described here are planned and are not currently available. Riders and walkers can register their interest through the existing enquiry form.

Riders and walkers with questions: ridersorwalkers@riderforhire.com

Rider onboarding

Planned

Verified identity. Current eligibility. Checked at every opt-in.

  • At onboarding, RFH would verify a participant’s identity, right to undertake the relevant work in the UK, and the compliance and delivery suitability of their proposed vehicle. Successful onboarding would establish a verified RFH ID card.
  • The card’s verified status would be subject to periodic checks, with additional reviews triggered by changes, expiring evidence or detected anomalies.
  • Whenever a rider or walker opts in to be available for jobs, RFH would check eligibility against their verified ID card. Availability could activate only if the card remains active and the participant meets the requirements for their selected vehicle or walking mode.
  • If an anomaly is detected, the card could be disabled immediately. Access to RFH jobs and rider benefits would be suspended until the issue is resolved and eligibility restored.

More than a membership identifier, the card’s active status would connect verified identity, current eligibility and access to RFH participation.

These are intended arrangements only. Verification, ID cards, availability controls and rider benefits are not yet operational.

4Redirect Me

A request need not stop with one rider.

This is the intended model — not a live matching system. Different riders. Same network. More chances of finding someone available.

Infographic 'What happens when your RFH rider isn't available?' in four steps: first refusal, favourite your rider, fallback to another available rider, and the original rider still gets a referral credit. Footer: 'Your QR connection lives on.'

Preview: app screens shown are concept illustrations, not a live service. QR codes shown in the artwork are concept imagery and do not open a booking service.

  1. 1. First refusal

    A favoured rider would get first refusal when opted in and available locally.

  2. 2. Favourite a rider

    Found someone you trust? The plan is to look for them first next time.

  3. 3. Fallback, not a dead end

    If they're busy or unavailable, the request could go to another available rider.

  4. 4. Originator still wins

    A proposed referral credit for the rider whose QR code started a fulfilled job.

Help test RFH

5More than jobs

Rider support — features under development.

These services are envisaged or being developed. None can be purchased or accessed today.

Rider Support poster, 'More than jobs', showing a concept rider ID card and eight envisaged services: maintenance, battery swap, training and skills, jobs board, merchandise and accessories, insurance facilitation, financing facilitation and other rider services.

Preview — RFH ID card: in the planned model, its active status would link verified identity, current eligibility and access to participation, not just identify a member. This is a concept illustration, not a real verified card; verification, ID cards and rider benefits are not yet operational.

  • Maintenance

    Planned

    Keep riders moving on the road.

  • Battery swap

    Planned

    On preferred terms — more uptime.

  • Training & skills

    Planned

    Build skills, unlock opportunities.

  • Jobs board

    Planned

    Extra work when riders want it.

  • Merchandise & accessories

    Planned

    Branded gear, practical kit.

  • Insurance facilitation

    Planned

    Help finding the right cover.

  • Financing facilitation

    Planned

    Spread the cost of kit.

  • Other partner services

    Planned

    A growing range of benefits.

6FAQs

Common questions

See all FAQs

Could RFH help me?

Explore the idea with ChatGPT. Each button opens ChatGPT in a new tab with a question already written for you.

ChatGPT is a third-party service, not part of this website — its answers are its own and RiderForHire doesn't endorse them.

Rider wins. Retailer wins.Community wins. Flexibility wins.

  • Rider wins

    Spare capacity becomes paid local work, on the rider's own terms.

  • Retailer wins

    A flexible option for click & collect, returns and local deliveries.

  • Community wins

    Local jobs, stronger communities and cleaner journeys.

  • Flexibility wins — meeting the peak

    For retailers: a flexible way to seek extra local delivery capacity when demand spikes, through independent riders and walkers who are available and choose to step up.

A little available rider capacity. A little local customer intent. A stronger, more connected community.

Enquire further or get involved

RiderForHire.com

Status: In development

Enquire further or get involved

Choose the option that fits you. Each opens a short form. Sending an enquiry does not make or confirm a booking.